Terms and Conditions

Training

  • Mindful Paws focuses on kind, positive and ethical training methods
  • Mindful Paws does not accept the use of any punitive and harsh methods of dog training including the use of choke chains, prong collars and shock collars
  • It is expected that all dogs are fully wormed and vaccinated when training in public areas
  • It is the responsibility of each customer to keep their dog under control in public areas, including picking up after them
  • Mindful Paws cannot accept any responsibility for loss, damage or injury caused to third parties or property
  • Children (under 17) are more than welcome to attend training sessions, however must be accompanied by a responsible adult at all times
  • Each dog’s progress is the responsibility of the customer and the commitment to work on the advice given during training sessions
  • Mindful Paws reserves the right to end a training session with immediate effect if the safety of any person or animal is compromised
  • In some instances Mindful Paws may insist that the dog has a veterinary check up before proceeding with behavioural advice. Failure to produce evidence of this may terminate support from Mindful Paws

Payments

  • Payment must be made in full 3 days before your first session
  • Payment can be made via BACS
  • Mindful Paws cannot offer refunds unless in mitigating circumstances such as serious illness or death
  • Mindful Paws prices are non-negotiable

Postponing a Session

  • Please be aware that Mindful Paws operates a 48 hours postponement policy. This allows us to offer the appointment to another valued client. If you need to reschedule an appointment, please provide a minimum of 48 hours notice via text message or email.